Michael – Manufacturing / Production Course

Case Study

Learner Journey & Progression

Michael enrolled onto the course as he wanted to get back into work following redundancy due to the COVID-19 crisis. Michael had previously worked as a chef for many years.

During the course, Michael’s son was hospitalised in intensive care 250 miles away and he was unable to visit or help due to the COVID-19 travel restrictions. Despite these significant personal challenges during the course, he maintained his focus, commitment and good humour throughout. The work he produced was of a very high standard and he completed the course with flying colours.

Due to the interruptions he was receiving, he felt he would have to withdraw from the course. Michael’s tutor discussed what Michael wanted to do and was able to support him with one to one sessions, meaning that he was able to stay on the course and complete his work to a high standard.

“Everything from the initial contact to the end of the course was handled so professionally.” – Michael

“I have learned many personal skills on the course from how to use zoom to social interaction. I believe that the program will help me to gain future employment as it was delivered perfectly and taught the skills I needed for interviews and CV writing.” – Michael

“I’ve gained skills in communication, social interaction, teamwork and leadership. This is a great course ran to a highly professional standard. The tutors made it easy to follow and understand what an employer is looking for, they helped me gain knowledge of how to achieve my goals.” – Michael

“Whilst on the programme Michael was a superb learner. He found himself in a situation where he was powerless to help and that he could in no way control. He maintained his focus and dignity throughout and completed all work to a very high standard. Following his interview he called me to give me the news that he had gained employment, he was genuinely grateful and could not express enough his thanks to the team at Optimum Skills for the help given during his experience with us.”  – Tutor

Next Steps

Michael was put forward for an interview at E-bac by our Business Development team, he was successful at the interview and gained employment with E-bac as a Production Operative.

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