Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.

Supporting and engaging with different parts of the organisation and interact with internal or external customers.

Ensuring that buildings are in a safe working condition.

The occupation involves carrying out skilled work, primarily using timber products, either on a construction site or in a workshop, creating and installing building components.

Laying bricks, blocks and other types of building components in mortar to construct and repair walls, foundations, partitions, arches and other structures.

This occupation involves installing a range of roofing materials and products, at height.

Managing teams and projects to meet a private, public or voluntary organisation’s goals.

Managing teams and projects in line with a private, public or voluntary organisation’s operational or departmental strategy.

Carrying out a range of moving, packaging and stock-taking roles and duties in a warehouse environment.

Carrying out manufacturing activities on multiple products with different specifications consecutively.

Develop written and audio-visual content.

Support customer focussed marketing activities that drive the demand for a product or service.

Responsible for delivery and coaching of improvement activity within an area of responsibility.

Identify and lead the delivery of change across organisational functions and processes.

Supporting learners of all ages, and all levels, to develop within a new work role.