Apprenticeship Qualifications

Customer Service Level 2

Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.

Business Administration Level 3

Supporting and engaging with different parts of the organisation and interact with internal or external customers.

Property Maintenance Operative Level 2

Ensuring that buildings are in a safe working condition.

Joinery Level 2

The occupation involves carrying out skilled work, primarily using timber products, either on a construction site or in a workshop, creating and installing building components.

Bricklaying Level 2

Laying bricks, blocks and other types of building components in mortar to construct and repair walls, foundations, partitions, arches and other structures.

Roofer Level 2

This occupation involves installing a range of roofing materials and products, at height.

Team Leader / Supervisor Level 3

Managing teams and projects to meet a private, public or voluntary organisation’s goals.

Operations / Departmental Manager Level 5

Managing teams and projects in line with a private, public or voluntary organisation’s operational or departmental strategy.

Supply Chain Warehouse Operative Level 2

Carrying out a range of moving, packaging and stock-taking roles and duties in a warehouse environment.

Lean Manufacturing Operative Level 2

Carrying out manufacturing activities on multiple products with different specifications consecutively.

Content Creator Level 3

Develop written and audio-visual content.

Multi-Channel Marketer Level 3

Support customer focussed marketing activities that drive the demand for a product or service.

Improvement Technician Level 3

Responsible for delivery and coaching of improvement activity within an area of responsibility.

Improvement Practitioner Level 4

Identify and lead the delivery of change across organisational functions and processes.

Learning and Skills Mentor Level 4

Supporting learners of all ages, and all levels, to develop within a new work role.

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Benefits of Apprenticeships