Hannah – Hospitality Course

Case Study

Why did you enrol on the course?

“I enrolled on this course as I thought that it would allow me to expand my knowledge on hospitality as well as gaining the qualifications to move forward in my career.”

What has your learner journey been like to date?

“My learner journey has been knowledge based. This means that I have gained a lot of new knowledge and skills including communication, barista, CV, research and mixology. These skills have given me more confidence with moving onto the next step.”

How do you feel you’ve progressed?

“I feel as though I have progressed positively throughout the course. This is due to the fact that I am more confident with using the equipment as well as food hygiene and health and safety. Another reason that I have progressed positively throughout my journey is due to the fact I am now more confident with putting myself forward for interviews.”

What impact do you think this learning experience has had on you?

“I think that this learning experience has had a positive impact on me due to the fact that I now feel confident enough to put myself forward for interviews.”

So, what happens next?

“Moving forward, I have got myself a job using the CV that I was assisted in writing by the tutor. Another thing in which helped me is the interview skills in which I was provided with as part of the course.”

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