Job Title: Sales Support Coordinator

Location: Newton Aycliffe, HO plus travel throughout Northeast where needed.

Reports to: Head of Operations

Job Purpose: The Sales Support Coordinator will play a crucial role in supporting the sales team in various tasks including generating leads and appointments, marketing, paperwork creation and verification and social media management. They will serve as a key liaison between learners, employers, and the team driving the successful recruitment and enrolment on to our courses. This role requires strong interpersonal skills, time management, attention to detail, and the ability to effectively manage multiple priorities to meet the challenges and demands of the role.

Key Responsibilities:

• Lead Generation: Generate lists of target companies including names, email addresses, and phone numbers.
• Marketing and Social Media: Create and send inspiring marketing material to generate leads for the sales team. Collaborate with the marketing team to align campaigns with overall marketing strategies. Manage LinkedIn profiles of the sales team, post engaging content to enhance the organisation’s online presence and connect with potential leads.
• Meet KPI Targets: Consistently achieve or surpass KPI targets related to lead generation, social media response, right-first-time paperwork etc.
• Ensure Right-First-Time Paperwork: Maintain accurate and compliant paperwork for learner enrolment, contracts, and funding documentation, adhering to regulatory requirements and organisational standards.
• Continuous Professional Development: Participate in relevant CPD activities and training programs to enhance skills, knowledge, and effectiveness in the role, staying abreast of industry trends and best practices.
• Teamwork: Collaborate and communicate with all relevant stakeholders within Optimum Skills to achieve success across all teams.
• Additional Responsibilities: Undertake any additional tasks or projects as assigned by management to support the overall success and growth of Optimum Skills.

Qualifications, Competence & Behaviours

• Hold or be willing to work towards relevant qualifications e.g. IAG, English, maths, IT etc.
• Proficient in the use of IT systems, including Microsoft Office programmes.
• Be able to use digital platforms independently and effectively such as Hubspot, LinkedIn etc. as the role requires.
• Good understanding of ESFA funding rules, Skills Bootcamp milestones and compliance and DfE guidelines.
• Excellent communication skills, strong organisational skills and time management ability.
• Be able to demonstrate flexibility and adaptability.
• Demonstrate behaviour consistent with Company Values.
• Be committed to continuous professional development.
• Share a current/be willing to undertake a DBS Enhanced Disclosure check.
• Share references which are satisfactory to the Company.

Company Benefits

Health Cash Plan (after 3 months employment) which includes:

• Get up to 100% money back on everyday healthcare costs.
• Claim on dental, optical, chiropody, health screening, physiotherapy and more.

Wellbeing Package which includes:

• 24/7 counselling and support helpline.
• Direct line to a doctor via phone or video chat.
• Online health and lifestyle analysis.
• Deals and discounts from high-quality brands including Tesco, Asda, Sainsburys, Adidas, Puregym, Currys, Boots, Just East and many more!
• Career progression opportunities.
• Funded training available to all employees.
• Birthday off after 1 year of service.
• Pension scheme.
• Competitive mileage.
• Flexi Time.
• Family Fun Days.
• ‘Employee of the month’ recognition awards.

EQUAL OPPORTUNITIES

As an equal opportunity employer, we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

ESSENTIAL CRITERIA

Learners are at the centre of everything we do so we are committed to safeguarding and promoting their welfare. The successful applicant will be required to undertake an enhanced DBS check, provide satisfactory references and prove their eligibility to work in the UK.