Job Title: MIS Officer

Location: Newton Aycliffe (you may be required to work in other locations from time to time.)

Reports to: MIS Manager

Salary: From £24,000

Our vision to Optimise Potential begins with outstanding quality training to support individuals with their careers and businesses with their growth. The MIS team is central to our success, and with growing contracts, we have a requirement for new staff.

Working in a busy but friendly team, the successful candidate will be responsible for:

• Ensuring that all paperwork is compliant and processed timely, with the aim of maximising monthly funding.
• Processing all Awarding Organisation registrations, exams and claims, log and send certificates to students.

Key Accountabilities/Objectives include:

• Processing all compliant start, completion and progression paperwork in a timely manner and in accordance with partner / ILR submission deadlines, to maximise funding claims.
• Carrying out validation to include data reconciliations, DSAT’s, Funding and Monitoring reports, Data Match reports, monthly and in time for the funding submission.
• Updating internal trackers, pen portraits, partner performance trackers, as and when required.
• Be familiar with the varying funding methodologies, especially relating to specific contracts. Know how to find and search the guidance to answer questions.
• Updating systems, processes and working instructions to increase productivity and efficiency.
• Attending contract meetings as and when required.
• Registering all learners in a timely manner with the Awarding Organisations. Book exams and claim all qualifications in line with the Awarding Organisation regulations.
• Ensuring certificates are logged on BUD with the dates received and sent out, for tracking and audit purposes.
• Ensuring all paperwork is securely locked away each day for data protection purposes.
• Carrying out compliance checks against each contract
• Assisting in tracking financial values of contracts as contracts are delivered
• Filing learner information and ensuring all paperwork is compliant.
• Adhering to data protection and GDPR regulations on a daily basis.
• Assisting in supporting the organisation through training delivery and support on paperwork compliance.

Essential Skills and Personal Attributes

1. Be flexible and self-motivated

2. Have outstanding organisational skills

3. Be an excellent communicator, both written and verbally

4. Have a keen eye for detail and accuracy

5. Have the skills to be an ambassador for Optimum Skills

6. Demonstrate enthusiasm and confidence

Company Benefits

• Health Cash Plan (after 3 months employment) which includes:
• Get up to 100% money back on everyday healthcare costs.
• Claim on dental, optical, chiropody, health screening, physiotherapy and more.

• Wellbeing Package which includes:
• 24/7 counselling and support helpline.
• Direct line to a doctor via phone or video chat.
• Online health and lifestyle analysis.

• Deals and discounts from high-quality brands including Tesco, Asda, Sainsburys, Adidas, Puregym, Currys, Boots, Just East and many more!
• Career progression opportunities.
• Funded training available to all employees.
• Birthday off after 1 year of service.
• Pension scheme.
• Competitive mileage.
• Flexi Time.
• Family Fun Days.
• ‘Employee of the month’ recognition awards.

Equal Opportunities

As an equal opportunity employer, we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Essential Criteria

Learners are at the centre of everything we do so we are committed to safeguarding and promoting their welfare. The successful applicant will be required to undertake an enhanced DBS check, provide satisfactory references and prove their eligibility to work in the UK.