Looking for a career-starting role with real responsibility? Combine office-based administration with hands-on business support in this Business Administration apprenticeship opportunity. You will be working towards your Level 3 Business Administration qualification.

What you’ll do:

• Provide day-to-day administrative support across the business
• Handle phone and email enquiries professionally
• Process orders, invoices, and customer information accurately
• Maintain and update internal systems and records
• Support the wider team with general office duties
• Deliver excellent customer service at all times

Who we’re looking for:

• Strong communication and organisational skills
• Confident using basic IT systems (e.g. Microsoft Office)
• Reliable, punctual, and eager to learn
• Professional attitude and willingness to take initiative
• Interest in developing business and administration skills

Bonus skills:

• Previous office or customer service experience
• Familiarity with spreadsheets or data entry systems
• Good attention to detail and problem-solving ability

What you’ll get:

• Competitive apprenticeship wage
• Full training and support throughout your role
• Practical, hands-on experience in a busy office environment
• Opportunity to build long-term career skills
• Friendly and supportive team environment

What You’ll Gain:

• Level 3 Business Administration qualification
• Real-world experience within an established business setting
• Mentoring from experienced professionals
• Opportunities for progression upon successful completion
• A structured learning environment supporting your development

Off-the-job training hours will need to be completed in line with the Apprenticeship Standard.

Working hours: Monday–Friday, with occasional flexibility as required
Location: Sunderland (office-based role)

This is your chance to gain valuable office experience, build professional skills, and earn while you learn in a supportive apprenticeship environment.