Location: Bishop Auckland
Salary: £8.00 per hour
Hours: Monday to Friday
Job Type: Full-time, Apprenticeship

The Opportunity

We are looking for a friendly, organised and motivated Business Administration Apprentice to join a busy and growing retail business based in Bishop Auckland.

This is a fantastic opportunity for someone looking to start their career in business administration while gaining valuable hands-on experience and working towards a recognised Business Administration apprenticeship qualification.

You’ll become an important part of the team, supporting the day-to-day running of the office and learning a variety of administrative and customer-focused skills.

What You’ll Be Doing

Your day-to-day responsibilities will include:

• Answering telephone calls and responding to customer enquiries
• Managing and responding to emails
• Processing and updating customer orders
• Inputting information accurately onto internal systems
• Maintaining customer records and documentation
• Supporting with general office administration
• Liaising with customers, colleagues and other departments
• Preparing and organising paperwork
• Providing excellent customer service
• Helping the wider team with ad-hoc administrative tasks
• Developing your knowledge of the business and its processes

Full training will be provided, so previous office experience isn’t essential.

What We’re Looking For

We’re looking for someone who is:

• Friendly, confident and comfortable communicating with people
• Organised with good attention to detail
• Reliable and willing to learn
• Comfortable using computers and learning new systems
• Able to work well as part of a team
• Professional when speaking with customers
• Keen to build a long-term career within a business environment

What You’ll Get

• £8.00 per hour
• Monday to Friday working week
• Full on-the-job training and support
• A recognised Business Administration apprenticeship qualification
• Genuine experience within a successful retail business
• Support from both your employer and apprenticeship training provider
• The opportunity to develop valuable administration and customer service skills
• Potential opportunities for progression following successful completion of the apprenticeship

How to Apply

If you’re looking to take your first step into an office-based career and want to earn while you learn, we’d love to hear from you.

Benefits:

• Casual dress
• Free parking
• On-site parking