Location: Middle Engine Lane, North Shields NE29 8DZ

Job Description:

Working Hours: Full-time, 37.5 hours per week

Duration Approx. 18 months (including end-point assessment)

Salary: Apprenticeship rate (in line with National Minimum Wage for Apprentices)

About the Role

We are recruiting on behalf of a well-established, values-led organisation based in North Shields. This role offers an excellent opportunity for a motivated individual to begin a career in business administration while working towards a nationally recognised qualification.

The successful candidate will support the day-to-day administrative operations of the organisation, gaining hands-on experience across a range of business and office functions.

Key Responsibilities

• Answering telephone calls and responding to email enquiries professionally
• Providing general administrative support to the office team
• Maintaining accurate records, files, and electronic databases
• Assisting with data entry and document preparation
• Supporting meeting coordination, including note-taking when required
• Assisting with HR and recruitment administration tasks
• Supporting basic finance-related administrative duties (e.g. invoices, timesheets)
• Ensuring confidentiality and compliance with data protection requirements
• Supporting managers and colleagues with ad-hoc administrative tasks

Skills & Personal Qualities

Essential

• Good written and verbal communication skills
• Basic IT skills, including email and Microsoft Office
• Willingness to learn and develop new skills
• Organised, reliable, and able to manage workload effectively
• Professional attitude with strong attention to detail

Desirable

• Interest in business administration or office-based roles
• Previous office or administrative experience (not essential)
• GCSEs (or equivalent) in English and Maths, or willingness to work towards these

Training & Development

• Level 3 Business Administrator Apprenticeship
• Structured off-the-job training with a training provider
• Ongoing workplace support and mentoring
• Development of transferable skills to support future career progression

What’s on Offer

• Full-time apprenticeship (37.5 hours per week)
• Supportive and structured working environment
• Practical, hands-on administrative experience
• Opportunity to gain a recognised qualification
• Potential progression opportunities upon successful completion