Working Hours: Monday – Thursday 8:30am – 4:30pm. Friday 8:30am – 1:30pm.  

Hourly Rate: £6.40

About the company:

Carroll & Meynell Transformers Ltd have excelled in the design and manufacture of high-quality transformers and coil wound products for 50 years enabling us to become a market leader in the UK and abroad. We provide power solutions to a wide range of industries including construction, transport, mining and power distribution. Our engineers have a wide range of expertise, with the ability to handle the most complex magnetic applications.

Office / Administration Apprentice duties:

• Processing new customer orders.
• Arranging daily / weekly transport.
• Producing daily despatch paperwork.
• Goods in receipts on sage.
• Screwfix Portal – raising new PO’s, ASN, paperwork, pallet labels and booking transport.
• RS Portal – raising PO’s, ASN, paperwork, pallet labels and booking transport.
• Raise / chase proforma payment for new customer orders.
• Support Supply Chain / Production administration when required.
• Maintaining stock levels to agreed level.
• Ordering Supplies and Services and receipt and storage.
• Printing, Photocopying and Filling.
• Manage information requests via calls, electronic mailbox, voice mails, emails and personal callers.
• Using Information Technology which includes Microsoft Office and in house systems.
• Assisting in gathering statistics relating to activity levels, service usage and customer satisfaction.
• Making a positive contribution to the design, implementation and maintenance of office systems and procedures.
• Answering the telephone promptly and in the correct manner.
• Directing and screening calls, taking messages efficiently where required.
• You must be able to demonstrate your ability to work effectively as part of a team, as well as being confident in using your own initiative.
• Provide general support for all departments to ensure communication is constant and clear.

General:

• The successful candidate will be required to work to deadlines and will be required to be punctual and reliable at all times.

Skills and Personal Qualities required:

• Confident, outgoing, friendly personality.
• Works well under pressure.
• Good team player – Everyone works together to meet the high standards set by the company.
• Excellent telephone manner.
• Well presented with a friendly manner.
• Flexible and adaptable.
• Excellent organisational skills.
• Positive approach to work.
• Enthusiasm, organisation skills and flexibility will be important.
• Self-motivated to meet broad demands of the business.
• IT literate.
• Experienced in Word and Excel programmes.
• Full UK licence and transport due to location (preferred).

As part of the apprenticeship, you will need to complete your Functional skills if you do not already have your Maths and English at GCSE Level.

You will complete the Business Administration Level 3 apprenticeship standard as part of the role, the training will be provided by Optimum skills.