The role is very much based on being flexible, willing to get the job done and ensuring customers’ needs and expectations are met.

The apprentice will:

• Answering the telephone and supporting administration duties.
• Data entry, scanning and filing using a variety of data software.
• Completing computerised documentation.
• Communicate via email, text and Microsoft Teams with colleagues and customers.

What training will the apprentice take and what qualification will the apprentice get at the end?

The apprentice will gain the Business Administrator Level 3 apprenticeship standard:

• The apprentice will have regular, on-site one-to-one sessions with a tutor as well as sessions in college on day release.

What is the expected career progression after this apprenticeship?

• Full-time role on completion of the apprenticeship and satisfactory reviews.

Annual wage

£10,158.72

Working week

Monday to Friday 9am to 5pm

Total hours per week: 37

Expected duration

18 Months

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem-solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non-judgemental, Patience

Qualifications

GCSE or equivalent English (Grade 4/C or above) Desired

GCSE or equivalent Maths (Grade 4/C or above) Desired